Posts made by David Sheridan

• AMD 1-2757 - no sound

  Did a further test, I ran my speakers from both the front and back usb sockets on the Trigkey PC without any issues, showing everything was working on the Trigkey PC and confirming a faulty USB hub...

  posted in S5 5500U

  DS

  David Sheridan
  10/27/23, 3:28 PM
• AMD 1-2757 - no sound

  Trikey support provided a link to Windows 11 software reload and a tutorial for it. Followed the instructions, reloaded Windows 11 but still no sound. I've used a usb hub to handle a lot of the d...

  posted in S5 5500U

  DS

  David Sheridan
  10/25/23, 4:43 PM
• AMD 1-2757 - no sound

  Followed instructions, no joy. They sent me a driver via a link, which I ran, it downloaded AMD Adrenalin software which I ran. This loaded an AMD page on my PC, which found an additional downloa...

  posted in S5 5500U

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  David Sheridan
  10/23/23, 4:42 PM
• AMD 1-2757 - no sound

  Received the following response from Trigkey support, (added to assist anyone else having issues).  Could you please send us a picture of SN on the bottom of the PC and a picture of purchase ...

  posted in S5 5500U

  DS

  David Sheridan
  10/23/23, 12:17 PM
• AMD 1-2757 - no sound

  Just ran Driverscloud again, it's offering me a lot of Win 10 drivers. I'm using Windows 11, should I be installing these drivers?

  posted in S5 5500U

  DS

  David Sheridan
  10/22/23, 2:27 PM
• AMD 1-2757 - no sound

  These are the 4 driver files I see being offered to S5 5500U owners :- whql-amd-software-adrenalin file, AMD Sensor Fusion Hub, AMD PCI_1.0.0.80 and 20220908_ files. I checked every sub topic wit...

  posted in S5 5500U

  DS

  David Sheridan
  10/22/23, 2:23 PM
• AMD 1-2757 - no sound

  Yes, PC runs correctly but with no sound.

  posted in S5 5500U

  DS

  David Sheridan
  10/21/23, 7:24 PM
• AMD 1-2757 - no sound

  Another issue with Trigkey driver updates. The 4 files listed above, reading the driver update tuturial it states going into the Device Manager finding the driver you want to update and selecting ...

  posted in S5 5500U

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  David Sheridan
  10/21/23, 3:21 PM
• AMD 1-2757 - no sound

  @David Sheridan  When the forum opened I note the following :- The TRIGKEY forum will be officially released on June 28, 2023. Customers are welcome to speak up, and we will definitely do ou...

  posted in S5 5500U

  DS

  David Sheridan
  10/21/23, 2:16 PM
• AMD 1-2757 - no sound

  duplicate post as system appeared to not recognise content.

  posted in S5 5500U

  DS

  David Sheridan
  10/21/23, 2:11 PM
• AMD 1-2757 - no sound

  duplicate post as system appeared to not recognise content.

  posted in S5 5500U

  DS

  David Sheridan
  10/21/23, 2:09 PM
• AMD 1-2757 - no sound

  duplicate post as system appeared to not recognise content.

  posted in S5 5500U

  DS

  David Sheridan
  10/21/23, 2:07 PM
• AMD 1-2757 - no sound

  Thanks for that. Installed Driverscloud and ran it and installed all the drivers it offered me. Unfortunately it didn't resolve my sound issue, still showing amd 1-2757 active and Realtek speaker...

  posted in S5 5500U

  DS

  David Sheridan
  10/20/23, 12:28 PM
• AMD 1-2757 - no sound

  Got a S5 5500U and the sound has stopped working. AMD 1-2757 is the default device. Realtek speakers saying "not plugged in" Microsoft support pointed me to here, stating the AMD 1-2757 is worki...

  posted in S5 5500U

  DS

  David Sheridan
  10/19/23, 5:03 PM