Privacy Policy

Our promise to you

At trigkey.com (hereinafter referred to as "us", "us" or "TRIGKEY", "site"), we are committed to protecting and respecting the privacy of your personal data; at the same time, we also comply with European General Data Protection Regulations (GDPR). This privacy policy explains how TRIGKEY collects, uses, transfers, and discloses your data. It applies to data collected when you use our website, interacts with us via social media, email, or phone, or participate in our competitions or activities.

 

What information do we collect?

By visiting our website to complete registration, ordering, and notification, we collect and store information for legal use, including but not limited to:
 
Email addresses, including those provided by approved affiliated third parties.
Shipping and billing address (es), including name, address line, and phone number.
Specific information about payment verification and customs issues.
Technical data, including IP address, date and time, browser and operating system, URL you requested, etc.
We also protect all personal information collected from you offline (for example, over the phone).

 

How do we protect your data?

We have adopted appropriate organizational protection measures and security measures to prevent your data from being accidentally lost, used or accessed in an unauthorized manner, changed or disclosed.
Regardless of your personal data, the communication between your browser and our website uses a secure encrypted connection. We encrypt your data and store it on a secure server hidden behind a firewall.
We require any third party that has signed a contract with us to process your personal data to take appropriate security measures to protect your data and process such data in accordance with the law.
In the unfortunate event of a personal data breach, we will notify you and any applicable regulatory agencies as required by law.
What is the purpose of the collection?
We only collect and use your personal data for the following purposes:

 

Complete your order

Provide you with a better shopping experience
Improve our service
Fulfill our legal responsibilities
Your rights to personal data
According to data privacy regulations, you have a number of rights. In some cases, this includes the following rights:
Request access to your personal data
Request correction of your personal data
Request to delete your personal data
Request to restrict your personal data processing
Request the transfer of your personal data
Object to the processing of your personal data
Against automatic decision

If you wish to exercise any of these rights or have any questions, comments, or requests for more information, please send us an email at trigkey@trigkey.com.

 

Changes to this privacy policy

We may change this privacy policy from time to time. If there are major changes, we will post an update on our website, app, or notify you via email.

 

Will TRIGKEY share your data?

Except for the following specific circumstances, we will not sell, rent, trade, license, or otherwise disclose or share your personal or financial information to anyone:

Third-party service providers: Like most online merchants, we sometimes use third-party service providers to perform certain functions on our behalf. Any information disclosed to them is only to help them provide services. For example, we provide your name, shipping address, and phone number to partners such as DHL to ensure that your order is delivered, and we may use relevant customer information to monitor the quality of third-party services.

Legal requirements for disclosure of information: If a subpoena, a law enforcement officer who is ordered by a court to serve or conduct an investigation requires us, or the law requires us to disclose such information in addition, we may request the disclosure of information. In order to protect our legal rights or to enforce our terms of use and other agreements, we will also release personal information when necessary. For example, we may share information to reduce the risk of fraud or prevent fraud by users who attempt fraud or other illegal activities on our website.

Merging and/or selling assets: We generally do not sell, trade or lease personal information to other companies in the course of our business. However, we may acquire, merge or be acquired by another company, or we may dispose of some or all of our assets, in which case your personal information may be disclosed to another company in accordance with the privacy policy. 

Non-personally identifiable information: We may share information that cannot identify you or any user with third parties (such as advertising partners), such as the number of daily visitors to a specific page or the number of orders placed on a specific date.