Ram not registering... S5 and G4


  • I own two brand new Trigkey Comps, S5 and G4 as i only use one for gaming I swapped the ram. I had 2x 8gb DDR4 and 1x 16gb DDR4 all same specs and manufaturing company.  apon inserting it shows 8gb in both systems. yup the 16gb ramn shows 8g when i put it back in the single slot g4 and my S5 shows 8GB and will not register its second slot. how can  a 16gb ram show only 8gb opn a single slot??? i have not touched the bios and was medical practice on the install.... any thoughts?!?!?



  • checked msconfig and no ram limit was set... trying to find the bios updates for these computers? any luck?


  • Check in the device manager if the RAM is recognized. You can instal the free qpeccy too. It will détaile your PC component. https://www.ccleaner.com/fr-fr/speccy/download

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